What materials are used to craft your premium candle holders?
Our candle holders are crafted using high-grade metals, solid heat-resistant glass, and natural ceramics. Each material is chosen for its structural durability, premium weight, and smooth hand-finished texture.
How long will it take to process and deliver my online order?
Orders are processed within 1 to 2 business days. Standard shipping across the United States typically takes 3 to 7 business days, and real-time tracking updates are provided via email as soon as it ships.
What is your return policy if I am not satisfied with an item?
We offer a hassle-free 30-day return policy on all eligible purchases. Items must be unused and in their original packaging. Simply contact our support team at info@novyrra.site to initiate a return request.
Are payments on Novyrra.site safe and secure for checkout?
Yes, all transactions are processed through 256-bit SSL encrypted and PCI-DSS Level 1 compliant gateways. We never receive or store your raw credit card numbers or sensitive payment credentials on our servers.
Do you provide international currency options for global buyers?
Yes, our storefront features automated currency conversion based on your region. While transactions are settled in USD, product prices are dynamically displayed in your local currency for an effortless checkout.
